SIX TIPS TO IMPROVE RELATIONS.
Studies show that satisfying customers is not enough to build loyalty, you need to go far beyond that. This experience is based on your ability to exceed their expectations.
So, how to exceed expectations?
Know what your customers value.
Show a real interest.
Adapt to their rhythm.
Let your brand serve as your guide.
Give the example of behavior.
Take the time to establish customer relationships.
You must first and foremost pay attention to the experience you offer to customers and be careful to maintain it.
Give your customers a reason to develop an emotional connection with your business.